Privacy Policy

KIIRSM Castle Properties LLC ("KIIRSM Castle", "we", "us") is a real estate brokerage based at 603, The Nook 2, Wasl Gate, Dubai, UAE. This policy explains how we collect, use, and protect personal information when you visit kiirsmcastle.com, submit an enquiry, or communicate with us by phone, email, or WhatsApp.

Enquiry details you give us: name, phone number, email address, country, and any message or property preferences you include when you submit our contact form or otherwise reach out.

Communication records: copies of your enquiries, emails, and WhatsApp conversations with our team, so we can follow up on your request.

Marketing data: if you are a client or have opted in, your contact details used for property updates and campaign messages.

Administrative data: Google account email addresses of authorised staff who manage the website's back office.

Usage data: anonymised statistics about pages visited, approximate location (country/city), device type, and referring source.

To respond to enquiries and provide real estate brokerage services you request.

To share listings, price updates, project launches, and market insights that match your stated preferences.

To improve the website and understand which content is useful (aggregated analytics).

To meet legal, regulatory, or accounting obligations that apply to a licensed brokerage in Dubai.

Where you ask about a specific development, to share your enquiry details with the relevant developer so they can assist you.

We do not sell your personal information to anyone.

By submitting an enquiry, you consent to being contacted by our team on the phone number or email address you provided — including WhatsApp — about properties and services relevant to your request.

Every marketing message includes a way to opt out. You can also withdraw consent at any time by replying STOP on WhatsApp, clicking unsubscribe in an email, or writing to us. We action opt-outs promptly and keep a suppression record so we do not contact you again.

The website uses Google Analytics and Vercel Analytics to measure aggregate traffic and performance. These tools set cookies or similar identifiers in your browser. Data reported to us is aggregated and is not used to identify individual visitors.

You can block analytics cookies through your browser settings without losing access to any part of the site.

The information you share with us is stored securely and accessible only to authorised members of our team. We apply industry-standard safeguards including encrypted connections, access controls, and least-privilege administration. No method of transmission over the internet is perfectly secure, but we work to protect your data to commercial standards.

We keep enquiry and client records for as long as needed to serve you and to satisfy legal and accounting requirements applicable to brokerages in Dubai, after which data is deleted or anonymised.

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention duties). Write to us at the address below and we will respond within a reasonable period.

This website is intended for adults. We do not knowingly collect information from anyone under 18.

We may update this policy from time to time. The latest version is always published on this page with the revision date shown above.